Privacy Policy
Last Updated: January 2026
At Nuru Voyages, we understand that your journey to East Africa is a deeply personal experience. Protecting your privacy and the security of your data is a cornerstone of the “Touch of Class” service we provide. This policy describes how we collect, protect, and use your information in compliance with global travel standards.
1. Information We Collect
To curate a seamless and safe voyage, we collect the following categories of information:
- Identity Data: Full name, passport number, nationality, and date of birth (essential for park permits and internal flights).
- Contact Data: Email, phone number, and physical billing address.
- Sensitive Travel Data: Dietary restrictions, medical conditions, or mobility requirements to ensure your safety and comfort in remote locations.
- Financial Data: All payments are processed via Tern and its secure partners. Nuru Voyages does not store your full credit card or bank account numbers.
2. How We Use Your Data
We use your information to:
- Confirm reservations at boutique hotels, private villas, and safari camps.
- Issue domestic flight tickets and ground transport manifests.
- Manage your “Client Portal” for itinerary access.
- Send essential “Know Before You Go” updates.
3. International Data Transfers & Third-Party Disclosure
Nuru Voyages is a global operation. To fulfill your trip, we must transfer your data to our trusted partners in Kenya, Tanzania, and other East African destinations. * Local Partners: We share only necessary details (like names and dietary needs) with our vetted lodge partners and safari guides.
- Technology Partners: We use Tern for itinerary management and Stripe for secure payment processing.
- We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Media & Storytelling
We love to celebrate the “Homecoming” experience. During your voyage, photos or videos may be taken by our team or guides. We will always ask for your verbal or written consent before using your likeness in our marketing materials or on social media. You may withdraw this consent at any time.
5. Data Security & Retention
We utilize industry-standard encryption to protect your data. We retain your information only as long as necessary to fulfill your travel arrangements and meet legal/tax obligations. After your trip, you may request that your sensitive documents (like passport copies) be deleted from our records.
6. Your Legal Rights
Regardless of your location, Nuru Voyages respects your right to:
- Access the personal data we hold about you.
- Correct any inaccuracies in your record.
- Request the permanent deletion of your data (the “Right to be Forgotten”).
7. Changes to This Policy
As we grow, we may update this policy to reflect new services. We encourage you to review this page periodically.
8. Contact Our Privacy Lead
For questions regarding your data or to exercise your rights, please reach out to us: Nuru Voyages Email: Inquiry@nuruvoyages.com Location: Virginia, United States